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Troubleshooting Guide

Common Issues

Installation Problems

IssueSolution
command not foundAdd npm bin to PATH
Permission deniedUse sudo (macOS/Linux)
Old Node versionUpgrade to Node 18+

Authentication Issues

IssueSolution
Auth failsCheck internet connection
Invalid API keyVerify ANTHROPIC_API_KEY
Token expiredRe-authenticate

Runtime Issues

IssueSolution
Slow responseCheck network speed
Out of memoryUse /compact
Tool failsCheck permissions

Diagnostic Commands

bash
# Check installation
claude --version

# Run diagnostics
> /doctor

# Check MCP servers
> /mcp

Debug Mode

Enable verbose logging:

bash
export CLAUDE_CODE_DEBUG=1
claude

Log Locations

PlatformLocation
macOS/Linux~/.claude/logs/
Windows%USERPROFILE%.claude\logs\

Getting Help

  1. Run /doctor for diagnostics
  2. Check logs for errors
  3. Verify configuration
  4. Report issues on GitHub

Based on Official Claude Code Documentation